How we use your details.

Effective 11 November 2026 · Version 2026-11-11 · Tiếng Việt

This policy explains what personal data we collect when you request a private car on nguyenthanhtruc.com/mua, why, and what rights you have, under Vietnam's Law on Personal Data Protection (Law No. 91/2025/QH15) and its implementing regulations.

1. Who is responsible

FINDOC Co., Ltd. (CÔNG TY TNHH FINDOC), Vietnam. Contact: thanhtruc@agroup.com.vn.

2. Data we collect

Your full name, email and phone / WhatsApp number (required).
Trip details you choose to give: travel date, number of passengers, vehicle, pick-up address, message.
The time you ticked the consent box.
Your IP address, used only temporarily in a one-way scrambled (hashed) form to stop spam; deleted automatically after 1 hour and never stored with your booking.

We do not collect sensitive personal data and we do not use advertising cookies.

3. Why we use it

Only to handle your booking request: send you a confirmation email, contact you to confirm availability, price and payment, arrange the car and driver, and keep a simple record of the booking. We do not sell your data, use it for advertising or send you marketing newsletters.

4. Legal basis

Your consent, given when you tick the consent box before submitting. You may withdraw it at any time (see section 7); this does not affect processing already carried out.

5. Service providers

To run this page we use the following services, whose servers may be located outside Vietnam:

Cloudflare — hosts the website and stores booking records.
Resend — sends confirmation emails.
Telegram — sends new-booking alerts to our staff.

The driver assigned to your trip receives only what is needed for the ride (name, phone, pick-up details).

6. How long we keep it

Booking records are kept for up to 24 months from the request date and then deleted automatically, or earlier if you ask us to delete them.

7. Your rights

You can ask to know, access, correct or delete your data, withdraw consent, object to or restrict processing, and complain as provided by law. Just email thanhtruc@agroup.com.vn. We reply within the time required by law.

8. Security

Connections are encrypted (HTTPS); the booking list is password-protected and only our staff can access it. If a data breach happens, we will notify as required by law.

9. Changes

If this policy changes, the new version will be posted here with its effective date.